Refund Policy

We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition based on the order placed.
However, if the product is damaged/defected on delivery or the product does not match the one you have ordered please use the whatsapp chat on our website to contact us and provide details within 24 hrs of delivery of your order. We will be happy to help resolve your issue. Alternatively, you can email us within the above mentioned time frame on hello@doftcandles.com